Wednesday, August 20, 2014

Real-Time Data Collection through ScreenSMART

We blogged recently about WELLConnect, a series of technology innovations that are enhancing the way we handle biometric screening data. Today, we focus on a central component of WELLConnect -- paperless, real-time data collection.

WCS was one of the first biometric screening vendors to collect and transmit data in real time, using tablet devices. Two years later, our ScreenSMART system is still setting the standard.

To learn more, download our free PDF -- or, better yet, click here to register for our free webinar tomorrow (August 21st) at 1:30pm EST!

If you're pressed for time, here's what you need to know:

  • Paper-based data collection and manual data entry can be error-prone and time-consuming. Only a paperless system like ScreenSMART can deliver data in real time.
  • Real-time data means access to what you need, when you need it -- actionable reporting and faster uploads.
We hope you can join us for tomorrow's webinar. As always, drop us a line if you have any questions!

Wednesday, August 6, 2014

WCS Launches WELLConnect

It's an exciting time at WCS!

We're gearing up for another record-breaking fall biometric screening season, we continue to celebrate our tenth year in business -- and today, we're proud to announce the launch of WELLConnect, a suite of technology innovations that will allow our partners, clients, and employees to really put their screening data to work.

The individual components of WELLConnect will roll out over the coming weeks, but in the meantime, here's what you can look forward to:
  • Real-time biometric data for our partners and clients
  • Seamless appointment scheduling, including single-sign-on
  • Secure access to pre-populated, electronic screening forms
  • A sophisticated data dashboard for clients and partners with actionable metrics
Two years ago, WCS was one of the first screening providers to begin collecting screening data with tablet devices, through a proprietary application we called ScreenSMART. Now ScreenSMART is even more powerful, delivering accurate data to our clients and partners in real time.

On August 21st, we're hosting a free webinar to explain the enhancement to ScreenSMART. We hope you'll join us.

Click here to register, and stay tuned for further WELLConnect updates!

Friday, June 13, 2014

Sobering Facts about Diabetes and Pre-Diabetes

The CDC just released its 2014 National Diabetes Statistics Report (PDF), and the results are alarming: 29.1 million Americans have diabetes, and 8.1 million of those are undiagnosed. It really reinforces the need for biometric screenings at the workplace. For many people, it's the only screening they have all year -- and the cost of untreated diabetes can be staggering.

The CDC created two excellent infographics (on diabetes and pre-diabetes) that you should definitely check out. You can view full-size versions them here and here.

Friday, February 7, 2014

Cutting-Edge Data Management Technology

As a biometric screening vendor, WCS is responsible for managing a staggering amount of highly-sensitive data. Our clients and partners rightfully expect the highest degree of accuracy and data security, all within short turnaround times.

Here are just a few of the ways we deliver:
  • Our screeners use tablet devices to transmit data to the WCS database in real time, over a secure connection. That means faster, more accurate data feeds and aggregate reporting. It's also free!
  • Paper forms are processed using Intelligent Character Recognition technology (ICR), then reviewed for accuracy by a data manager. The technology is so accurate, it's scary.
  • Physician forms and off-site vouchers can now be downloaded in electronic format with eligibility information pre-populated. Forms also contain a unique bar code. When participants return these forms to WCS, you can be sure that the data will be matched to the correct participant.
The Health Informatics team has many other new developments in the pipeline, so stay tuned for more updates over the coming months!

A Health Coaching Success Story

In a recent blog post, we listed six fundamental principles that guide our health coaching program. We're especially proud of our health coaches because they are exclusively registered dietitians -- something that sets WCS apart in the world of wellness. Our RDs possess a perfect blend of clinical knowledge and coaching experience, and they are making a difference in people's lives every day.

Let me share a brief example:

A few weeks ago, an employee (I'll call her Melissa) wrote to tell us how profoundly her health coach had helped her. When Melissa began working with her coach almost a year ago, she discovered that her body did not tolerate gluten well. Eliminating gluten from her diet was a challenge, but her coach offered suggestions and additional resources to help. Now that Melissa is officially gluten-free, she reports feeling dramatically better.

In addition to thanking Melissa's health coach, I would also like to thank her employer. Like so many organizations today, they understand that helping someone like Melissa feel better is not just a good deed; it is an investment in their most valuable asset: their employees.

Bringing Wellness to a Diverse Population: Case Study

Last fall, WCS was delighted to begin working with a multinational hospitality company with a workforce of more than 130,000 in 90 countries. They came to WCS with a common dilemma: how to bring wellness to a diverse population.

Fortunately, our program management team has worked with employee groups of all shapes and sizes, from traditional corporate settings to manufacturing and everything in between. We knew we could engage employees with customized programming and a flexible, hands-on approach.

We started by launching a pilot wellness program for 11 hotel locations. More than 7,000 employees were eligible to participate. The pilot program focused on three goals: 
  • Evaluate each location's commitment to wellness
  • Re-energize the existing network of wellness champions
  • Develop exciting wellness initiatives that would engage the population 
First, the WCS program management team developed a custom Wellness Enrichment Survey to be completed by each location. Questions covered a wide range of topics, from the physical environment and opportunities for employees to move at work to the company's tobacco policy. The results of this survey were critical because they allowed us to evaluate each location's current capacity for wellness.

Although the company had an existing network of wellness champions (employees who are committed to the company's wellness program), they needed support. WCS visited site locations and helped champions select "wellness squads": 3-10 employees to recommend programming options and spearhead new wellness initiatives.

The wellness squads felt that competitive wellness challenges would be a hit, so WCS went to work. Given the diverse population, communications were made available in a variety of formats (email blasts, printed posters and flyers on-site, etc.). We developed a unique communication strategy that introduced the wellness program, explained program components, and advertised the challenge far in advance.

Because WCS is its own biometric screening vendor, we enhanced the challenge kick-off event by offering confidential body composition screenings. This was a perfect way to start the challenge because it gave employees much-needed motivation and helped them understand their current health status.

Although the wellness challenge is still ongoing, participation rates have been high. We're extremely hopeful that this pilot program will soon expand to other locations, so stay tuned!